Application Support Engineer - L3

Job Title: Application Support Engineer - L3

Location: Birmingham

Salary: £35k - £50k

The Application Support Engineer will be responsible for 3rd line technical support analysts, promoting best practices, processes and standards, providing technical leadership where necessary. This will involve monitoring, improving, and maintaining consistently high service levels across the software portfolio, driving the most proactive approach possible, encouraging, and facilitating cross-team and cross-departmental collaboration.

Your Main Responsibilities:

You will ideally have :

Technical experience with some of the following tools:

Due to the nature of this hiring project, we are in a position to move quickly and I'm sure you will have a lot of questions, so please contact Dan Rodrigues for more information or send your CV in and we'll give you a call asap.

Job Title: Application Support Engineer - L3

Location: Birmingham

Salary: £35k - £50k

The Application Support Engineer will be responsible for 3rd line technical support analysts, promoting best practices, processes and standards, providing technical leadership where necessary. This will involve monitoring, improving, and maintaining consistently high service levels across the software portfolio, driving the most proactive approach possible, encouraging, and facilitating cross-team and cross-departmental collaboration.

Your Main Responsibilities:

You will ideally have :

Technical experience with some of the following tools:

Due to the nature of this hiring project, we are in a position to move quickly and I'm sure you will have a lot of questions, so please contact Dan Rodrigues for more information or send your CV in and we'll give you a call asap.