Application Support Engineer - Java

Java Application Support Engineer

Location: Birmingham, West Midlands

Salary: £40,000 - £50,000

CX Squared have been asked to build a brand new product engineering team which currently stands at one CTO, to a team of 12 in the next 6 months.

One of the first key strategic hires will be a Application Java Support Engineer, who will have a career opportunity to become Head of Applications as that team grows.

Due to the nature of this new team, the dynamics and culture are very important and therefore they are seeking for someone to be based in the office predominantly for the first 3-6 months and then they will be look to go to hybrid working.

Job Overview:

An experienced, hands on, L2/ L3 Application Support Engineer responsible for 3rd line technical support analysts, promoting best practices, processes, and standards, providing technical leadership wherever necessary.

In addition, provide visible leadership of software incidents, maintain good lines of communication with all your stakeholders from client support, onward to development and operation teams through to the Leadership Team, managing issues through to conclusion, ensuring lessons are understood and applied.

Technical stack:

Our legacy application is built using technology such as Java, Node.js, (VB) web forms and MVC Frameworks in IDE such as Visual Studio, Eclipse, IntelliJ, STS etc. with DB as MS SQL, PostGres database and a combination of Javascript, JQuery, JSON and React. We are however upgrading to the old stacks to newer frameworks, versions and hosting on an AWS framework cloud solution.

Support cases are managed using tools such as ServiceCloud in Salesforce, Jira ServiceDesk with development tasks escalated in Jira & Confluence.

What you will do:

What we are looking for:

Get in touch immediately for a confidential chat about what is going to be a high-growth tech company in Birmingham in 2022.

Java Application Support Engineer

Location: Birmingham, West Midlands

Salary: £40,000 - £50,000

CX Squared have been asked to build a brand new product engineering team which currently stands at one CTO, to a team of 12 in the next 6 months.

One of the first key strategic hires will be a Application Java Support Engineer, who will have a career opportunity to become Head of Applications as that team grows.

Due to the nature of this new team, the dynamics and culture are very important and therefore they are seeking for someone to be based in the office predominantly for the first 3-6 months and then they will be look to go to hybrid working.

Job Overview:

An experienced, hands on, L2/ L3 Application Support Engineer responsible for 3rd line technical support analysts, promoting best practices, processes, and standards, providing technical leadership wherever necessary.

In addition, provide visible leadership of software incidents, maintain good lines of communication with all your stakeholders from client support, onward to development and operation teams through to the Leadership Team, managing issues through to conclusion, ensuring lessons are understood and applied.

Technical stack:

Our legacy application is built using technology such as Java, Node.js, (VB) web forms and MVC Frameworks in IDE such as Visual Studio, Eclipse, IntelliJ, STS etc. with DB as MS SQL, PostGres database and a combination of Javascript, JQuery, JSON and React. We are however upgrading to the old stacks to newer frameworks, versions and hosting on an AWS framework cloud solution.

Support cases are managed using tools such as ServiceCloud in Salesforce, Jira ServiceDesk with development tasks escalated in Jira & Confluence.

What you will do:

What we are looking for:

Get in touch immediately for a confidential chat about what is going to be a high-growth tech company in Birmingham in 2022.

Java Application Support Engineer

Java Application Support Engineer

Location: Birmingham, West Midlands

Salary: £40,000 - £50,000

CX Squared have been asked to build a brand new product engineering team which currently stands at one CTO, to a team of 12 in the next 6 months.

One of the first key strategic hires will be a Application Java Support Engineer, who will have a career opportunity to become Head of Applications as that team grows.

Due to the nature of this new team, the dynamics and culture are very important and therefore they are seeking for someone to be based in the office predominantly for the first 3-6 months and then they will be look to go to hybrid working.

Job Overview:

An experienced, hands on, L2/ L3 Application Support Engineer responsible for 3rd line technical support analysts, promoting best practices, processes, and standards, providing technical leadership wherever necessary.

In addition, provide visible leadership of software incidents, maintain good lines of communication with all your stakeholders from client support, onward to development and operation teams through to the Leadership Team, managing issues through to conclusion, ensuring lessons are understood and applied.

Technical stack:

Our legacy application is built using technology such as Java, Node.js, (VB) web forms and MVC Frameworks in IDE such as Visual Studio, Eclipse, IntelliJ, STS etc. with DB as MS SQL, PostGres database and a combination of Javascript, JQuery, JSON and React. We are however upgrading to the old stacks to newer frameworks, versions and hosting on an AWS framework cloud solution.

Support cases are managed using tools such as ServiceCloud in Salesforce, Jira ServiceDesk with development tasks escalated in Jira & Confluence.

What you will do:

What we are looking for:

Get in touch immediately for a confidential chat about what is going to be a high-growth tech company in Birmingham in 2022.

Java Application Support Engineer

Location: Birmingham, West Midlands

Salary: £40,000 - £50,000

CX Squared have been asked to build a brand new product engineering team which currently stands at one CTO, to a team of 12 in the next 6 months.

One of the first key strategic hires will be a Application Java Support Engineer, who will have a career opportunity to become Head of Applications as that team grows.

Due to the nature of this new team, the dynamics and culture are very important and therefore they are seeking for someone to be based in the office predominantly for the first 3-6 months and then they will be look to go to hybrid working.

Job Overview:

An experienced, hands on, L2/ L3 Application Support Engineer responsible for 3rd line technical support analysts, promoting best practices, processes, and standards, providing technical leadership wherever necessary.

In addition, provide visible leadership of software incidents, maintain good lines of communication with all your stakeholders from client support, onward to development and operation teams through to the Leadership Team, managing issues through to conclusion, ensuring lessons are understood and applied.

Technical stack:

Our legacy application is built using technology such as Java, Node.js, (VB) web forms and MVC Frameworks in IDE such as Visual Studio, Eclipse, IntelliJ, STS etc. with DB as MS SQL, PostGres database and a combination of Javascript, JQuery, JSON and React. We are however upgrading to the old stacks to newer frameworks, versions and hosting on an AWS framework cloud solution.

Support cases are managed using tools such as ServiceCloud in Salesforce, Jira ServiceDesk with development tasks escalated in Jira & Confluence.

What you will do:

What we are looking for:

Get in touch immediately for a confidential chat about what is going to be a high-growth tech company in Birmingham in 2022.

Application Support Engineer

Application Support Engineer / Software Support Analyst

Location: Worcester, WR2 6RF - Parking on-site

Hours: 8:30-5 Mon-Thurs 8:30-4 Friday

Salary: £25k - £35k

CX Squared are supporting a technology business that create estimating software for the contracting industry.

They are looking for an application support analyst who has experience of supporting software applications and who will provide technical support, advice, assistance to customers/clients from start-ups to multinational companies.

Responsibilities:

- In House software that you will receive training on

- To prepare and update documents, templates and forms as required.

- You will support the companies software and assist client's with queries regarding the software when required.

- You will also be the point of call for IT Support issues varying from networking, firewalls and general Windows support issues.

Essential Skills:

Desirable Skills Include:

You will be part of a small team of 3, reporting in to the MD and will be mainly office based with potential to work from home depending on your personal needs.

Due to the office location you will need to drive as it is 1 mile from the closest bus stop and 4 miles from Worcester City centre.

For further details, message Dan Rodrigues o 07825 444 051.

Application Support Engineer / Software Support Analyst

Location: Worcester, WR2 6RF - Parking on-site

Hours: 8:30-5 Mon-Thurs 8:30-4 Friday

Salary: £25k - £35k

CX Squared are supporting a technology business that create estimating software for the contracting industry.

They are looking for an application support analyst who has experience of supporting software applications and who will provide technical support, advice, assistance to customers/clients from start-ups to multinational companies.

Responsibilities:

- In House software that you will receive training on

- To prepare and update documents, templates and forms as required.

- You will support the companies software and assist client's with queries regarding the software when required.

- You will also be the point of call for IT Support issues varying from networking, firewalls and general Windows support issues.

Essential Skills:

Desirable Skills Include:

You will be part of a small team of 3, reporting in to the MD and will be mainly office based with potential to work from home depending on your personal needs.

Due to the office location you will need to drive as it is 1 mile from the closest bus stop and 4 miles from Worcester City centre.

For further details, message Dan Rodrigues o 07825 444 051.