2nd / 3rd Line IT Support Engineer
2nd / 3rd Line IT Support Engineer
Location : Remote with travel to client sites - on railway stations.
Salary : £30,000 - £35,000 - 6 month FTC
We are looking to an ambitious 2nd/3rd Line IT Support Engineer who is a whiz with Windows environments, is happy to take a issue and project and run with it, whilst having a team of collaborative colleagues to call upon.
This is a back-office infrastructure role NOT deskside, so the level of complexity is high.
Essential Skills:
- Administration and support of MS server OS to provide 2nd line support
- Administration and support of MS Azure platform
- Provide 2nd and 3rd line technical support to the client on a wide variety of systems and technologies
- Regular reporting on systems within the customer's estate, including; server backups, AV and patch management
- Assist with the identification and delivery of technical solutions that will deliver service improvements to the client and its user estate
- Assist with the analysis of repeat calls and identify and implement fixes for underlying problems
- Perform visits to sites throughout mainland UK to ensure end user satisfaction levels remain high
- Create and maintain high quality technical documentation and provide accurate customer specific reports
This role is NOT like your average Managed Services role, but you aren't like most IT Support people, you love a complex problem and you want to learn how to take things to another level.
Send your CV to Dan Rodrigues or on 07825 444 051 for a confidential chat on why this role and company are going to make you an absolute infrastructure legend!
This role, will be remote, with the client site visits.
NB. THIS IS A 6 MONTH FTC (fixed term contract)
#azure #3rdline #infrastructure #serverbuilds #cx2
2nd / 3rd Line IT Support Engineer
Location : Remote with travel to client sites - on railway stations.
Salary : £30,000 - £35,000 - 6 month FTC
We are looking to an ambitious 2nd/3rd Line IT Support Engineer who is a whiz with Windows environments, is happy to take a issue and project and run with it, whilst having a team of collaborative colleagues to call upon.
This is a back-office infrastructure role NOT deskside, so the level of complexity is high.
Essential Skills:
- Administration and support of MS server OS to provide 2nd line support
- Administration and support of MS Azure platform
- Provide 2nd and 3rd line technical support to the client on a wide variety of systems and technologies
- Regular reporting on systems within the customer's estate, including; server backups, AV and patch management
- Assist with the identification and delivery of technical solutions that will deliver service improvements to the client and its user estate
- Assist with the analysis of repeat calls and identify and implement fixes for underlying problems
- Perform visits to sites throughout mainland UK to ensure end user satisfaction levels remain high
- Create and maintain high quality technical documentation and provide accurate customer specific reports
This role is NOT like your average Managed Services role, but you aren't like most IT Support people, you love a complex problem and you want to learn how to take things to another level.
Send your CV to Dan Rodrigues or on 07825 444 051 for a confidential chat on why this role and company are going to make you an absolute infrastructure legend!
This role, will be remote, with the client site visits.
NB. THIS IS A 6 MONTH FTC (fixed term contract)
#azure #3rdline #infrastructure #serverbuilds #cx2
