Application Support Engineer
Application Support Engineer / Software Support Analyst
Location: Worcester, WR2 6RF - Parking on-site
Hours: 8:30-5 Mon-Thurs 8:30-4 Friday
Salary: £25k - £35k
CX Squared are supporting a technology business that create estimating software for the contracting industry.
They are looking for an application support analyst who has experience of supporting software applications and who will provide technical support, advice, assistance to customers/clients from start-ups to multinational companies.
Responsibilities:
- In House software that you will receive training on
- To prepare and update documents, templates and forms as required.
- You will support the companies software and assist client's with queries regarding the software when required.
- You will also be the point of call for IT Support issues varying from networking, firewalls and general Windows support issues.
Essential Skills:
- A technical mindset to be able to pick up Cypher 1, in which you will receive training internally when you join.
- A willingness to learn and apply your initiative to a job which will be extremely varied.
- An understanding of the role of IT support and that of Application support and supported internal bespoke software systems / platforms previously.
- Ability to communicate with customers in a suitable manner
- Ability to prioritise IT support tasks depending on the urgency of the requests
- Experience of supporting, administrating and maintaining the following:
- Windows Server 2012/2019
- Windows Operating Systems
- Networking - LAN/WAN and Firewalls - SQL Scripting experience
Desirable Skills Include:
- Borland C++ or DbSys programming experience
You will be part of a small team of 3, reporting in to the MD and will be mainly office based with potential to work from home depending on your personal needs.
Due to the office location you will need to drive as it is 1 mile from the closest bus stop and 4 miles from Worcester City centre.
For further details, message Dan Rodrigues o 07825 444 051.
Application Support Engineer / Software Support Analyst
Location: Worcester, WR2 6RF - Parking on-site
Hours: 8:30-5 Mon-Thurs 8:30-4 Friday
Salary: £25k - £35k
CX Squared are supporting a technology business that create estimating software for the contracting industry.
They are looking for an application support analyst who has experience of supporting software applications and who will provide technical support, advice, assistance to customers/clients from start-ups to multinational companies.
Responsibilities:
- In House software that you will receive training on
- To prepare and update documents, templates and forms as required.
- You will support the companies software and assist client's with queries regarding the software when required.
- You will also be the point of call for IT Support issues varying from networking, firewalls and general Windows support issues.
Essential Skills:
- A technical mindset to be able to pick up Cypher 1, in which you will receive training internally when you join.
- A willingness to learn and apply your initiative to a job which will be extremely varied.
- An understanding of the role of IT support and that of Application support and supported internal bespoke software systems / platforms previously.
- Ability to communicate with customers in a suitable manner
- Ability to prioritise IT support tasks depending on the urgency of the requests
- Experience of supporting, administrating and maintaining the following:
- Windows Server 2012/2019
- Windows Operating Systems
- Networking - LAN/WAN and Firewalls - SQL Scripting experience
Desirable Skills Include:
- Borland C++ or DbSys programming experience
You will be part of a small team of 3, reporting in to the MD and will be mainly office based with potential to work from home depending on your personal needs.
Due to the office location you will need to drive as it is 1 mile from the closest bus stop and 4 miles from Worcester City centre.
For further details, message Dan Rodrigues o 07825 444 051.
